Privacy Policy

Welcome to 360 Degrees Virtual Tours.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services. By accessing our site or engaging with our services, you agree to the terms outlined in this policy.

1. What Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name

  • Booking Details: Property address, preferred dates/times, service preferences

  • Technical Data: IP address, browser type, device information, and pages visited (collected via cookies)

  • Media Consent: If individuals are visible in the virtual tour, we may request consent where applicable

2. How We Use Your Information

We use your data to:

  • Provide and manage our services

  • Communicate with you about your bookings or inquiries

  • Process payments and issue invoices

  • Improve our website and services

  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent (e.g., contact forms)

  • Performance of a contract (e.g., delivering a virtual tour)

  • Legal obligations (e.g., tax or invoicing requirements)

  • Legitimate interests (e.g., to improve services or prevent fraud)

4. Data Sharing

We do not sell or rent your personal data.

We may share it with:

  • Service providers (e.g., hosting providers, payment processors)

  • Legal authorities if required to comply with applicable laws

All third parties are required to respect the confidentiality and security of your data and comply with GDPR.

5. Data Storage and Retention

We store your data on secure servers. Your data is retained only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, tax, and contractual obligations

Once data is no longer needed, it will be securely deleted.

6. Your Rights Under GDPR

As a resident of the European Union, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

7. Cookies and Tracking

Our website uses cookies to:

  • Ensure proper functionality

  • Analyze user behavior (e.g., via Google Analytics)

  • Improve user experience

You can control cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies.

8. Data Security

We take all reasonable measures to protect your personal data from unauthorized access, alteration, or loss. This includes the use of encryption, firewalls, and secure storage systems.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a new effective date. Continued use of our services means you accept the revised policy.